Last Updated: January 2026

Welcome to Velorea. Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you browse our website or purchase from us.

By using our website, you agree to the terms mentioned below.

1. Information We Collect

Personal Information Provided by You

We may collect personal details when you place an order, contact us, or subscribe to updates:

  • Name
  • Email address
  • Phone number
  • Shipping/Billing information
  • Order and transaction details
  • Messages through support or contact forms

Automatically Collected Information

Through cookies and analytics tools, we may collect:

  • IP address
  • Browser type & device information
  • Interaction data and pages visited
  • Usage patterns for performance improvement

2. Use of Information

Your data is used to:

  • Process and deliver your orders
  • Provide customer support and respond to queries
  • Improve website performance and shopping experience
  • Send promotions or newsletters (only if you subscribe)
  • Maintain order records and ensure secure transactions

We do not sell or share personal information for commercial gain.

3. Cookies & Tracking Technologies

We use cookies to:

  • Enhance browsing experience
  • Remember cart items and preferences
  • Analyze website traffic and performance
  • Provide personalized product recommendations

You may disable cookies in your browser settings, but some website features may not function properly.

4. Sharing of Information

We only share data with third parties where required to operate our services:

  • Courier & delivery partners
  • Secure payment processors
  • Hosting, analytics & marketing tools

All third parties are required to keep your data confidential.

5. Data Protection

We follow standard security measures to protect your personal data.
However, no online transmission is completely secure and users should share information at their own discretion.

6. Your Rights

You may request to:

  • Access your stored personal data
  • Update or correct information
  • Request deletion of your data (unless required for legal/record purposes)
  • Unsubscribe from marketing emails anytime

Contact us using the details below for any request.

7. Data Retention

We retain information only as long as necessary:

  • To fulfill orders and support customers
  • For legal/accounting compliance
  • To improve website services

8. Children’s Privacy

Our website is not intended for users under 13 years of age, and we do not knowingly collect their data.

9. External Links

Our website may contain links to external sites.
We are not responsible for their privacy practices — please review their individual policies.

10. Updates to This Policy

We may update our Privacy Policy occasionally.
New changes will be posted here with a revised date.

11. Contact Us

For privacy-related questions or data requests, contact us:

📞 0313-5569866
📧 veloreacosmetics@gmail.com